Privacy Notice 

Last updated: September 2026 


Who We Are 

Aureos Infrastructure Services Limited ("Aureos", "we", "us" or "our") is committed to protecting and respecting your privacy. 

We are a company registered in England and Wales under company number 14882565. 

Registered office: 2nd Floor, 1 Lindsey Street, London EC1A 9HP 

This Privacy Notice explains how we collect, use, store and protect personal information when you interact with us, including through our website, business activities, events, services and communications. 

For the purposes of UK data protection legislation, Aureos Infrastructure Services Limited is the controller of the personal information described in this notice unless stated otherwise. 

Who This Notice Applies To 

This notice applies to: 

  • Visitors to our website 

  • Clients and prospective clients 

  • Suppliers, subcontractors and business partners 

  • Individuals who contact us 

  • Event attendees and webinar participants 

  • Newsletter subscribers 

  • Members of the public who engage with Aureos through social media or other channels 

This notice does not apply to Aureos employees, workers, applicants or agency personnel, who are covered by separate privacy notices. 

What Personal Information We Collect   

Depending on how you interact with us, we may collect: 

Contact Information 

  • Name 

  • Job title 

  • Company name 

  • Email address 

  • Telephone number 

  • Postal address 

Business Information

  • Details relating to enquiries, contracts or services 

  • Records of communications with Aureos 

  • Event registrations and attendance information 

Website Information

  • IP address 

  • Browser type and device information 

  • Website usage data 

  • Cookies and similar technologies 

  • Pages visited and activity on our website 

Marketing Information 

  • Communication preferences 

  • Newsletter subscriptions 

  • Responses to surveys, campaigns or events 


How We Collect Personal Information  

We may collect personal information: 

  • Directly from you 

  • Through our website forms 

  • When you communicate with us by email, telephone, post or social media 

  • During meetings, events and conferences 

  • From publicly available sources such as LinkedIn or company websites 

  • From trusted third-party service providers and business partners where appropriate 

How We Use Your Personal Information    

We use personal information for the following purposes: 

Providing Services 

To deliver services, administer contracts and manage commercial relationships.

Lawful Basis: Performance of a contract or steps taken before entering into a contract. 

Responding to Enquiries 

To respond to questions, requests and correspondence. 

Lawful Basis: Legitimate interests. 

Business Relationship Management

To maintain relationships with clients, suppliers and business partners. 

Lawful Basis: Legitimate interests. 

Marketing and Communications 

To send newsletters, event invitations, industry updates and information about Aureos services. 

Lawful Basis: Legitimate interests for relevant business-to-business communications, or consent where required by law. 

You may unsubscribe at any time. 

Website Management 

To operate, improve and secure our website and digital services. 

Lawful Basis: Legitimate interests. 

Compliance and Legal Obligations 

To comply with legal, regulatory and statutory requirements. 

Lawful Basis: Legal obligation. 

Cookies and Analytics  

Our website uses cookies and similar technologies to: 

  • Enable website functionality 

  • Analyse website traffic and user behaviour 

  • Improve website performance and user experience 

  • Support marketing and communication activities 

Further information, including how to manage your preferences, is available in our Cookie Notice and Cookie Preference Centre. 

Sharing Your Information   

We may share personal information with: 

  • Professional advisers 

  • IT and cloud service providers 

  • Marketing and communications providers 

  • Event management providers 

  • Payment and administrative service providers 

  • Regulatory authorities where legally required 

We do not sell personal information to third parties. 

We may also disclose personal information in connection with a merger, acquisition, reorganisation or sale of all or part of our business, subject to appropriate confidentiality and data protection safeguards. 

All third parties are required to respect the security of your information and process it in accordance with data protection laws. 

International Transfers  

Some of our service providers may process information outside the United Kingdom. 

Where this occurs, we ensure appropriate safeguards are in place, including: 

  • UK adequacy regulations; 

  • International Data Transfer Agreements (IDTAs); or 

  • other legally recognised transfer mechanisms. 


How Long We Keep Information    

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including legal, regulatory, financial and operational requirements. 

Typical retention periods include: 

Information Type 

Client and contract records

Business enquiries  

Marketing records 

Website analytics data 

Retention Period 

Up to 6 years after contract completion

Up to 2 years after last contact 

Until consent is withdrawn or up to 2 years after engagement 

For the periods shown in the Cookie Preference Centre and the relevant analytics provider information 

Where required, information may be retained for longer periods to comply with legal obligations.
 

Your Rights  

Under UK data protection law, you have the right to:

  • Be informed about how your information is used 

  • Access your personal information 

  • Request correction of inaccurate information 

  • Request deletion of your information 

  • Restrict processing 

  • Object to processing 

  • Request transfer of your information to another organisation 

  • Withdraw consent where processing is based on consent 

  • Lodge a complaint with the Information Commissioner's Office (ICO) 

We may need to verify your identity before responding to a request. We will respond within the time limits required by data protection law and will let you know if we need more time or are unable to comply with all or part of your request. 

Changes to This Notice   

We may update this Privacy Notice from time to time to reflect changes in our activities, services or legal obligations. Any revisions will be published on this page with an updated date. 

Contact Us   

If you have any questions about this Privacy Notice or wish to exercise your rights, please contact: 

Aureos Infrastructure Services Limited 

Registered office: 2nd Floor, 1 Lindsey Street, London EC1A 9HP 

Email: enquiries@aureos.com 

Privacy enquiries and requests to exercise data protection rights can be sent to the contact details above. 

You also have the right to complain to the Information Commissioner’s Office. Further information is available at ico.org.uk. We would welcome the opportunity to address your concerns before you contact the ICO.