Privacy Notice
Last updated: September 2026
Who We Are
Aureos Infrastructure Services Limited ("Aureos", "we", "us" or "our") is committed to protecting and respecting your privacy.
We are a company registered in England and Wales under company number 14882565.
Registered office: 2nd Floor, 1 Lindsey Street, London EC1A 9HP
This Privacy Notice explains how we collect, use, store and protect personal information when you interact with us, including through our website, business activities, events, services and communications.
For the purposes of UK data protection legislation, Aureos Infrastructure Services Limited is the controller of the personal information described in this notice unless stated otherwise.
Who This Notice Applies To
This notice applies to:
Visitors to our website
Clients and prospective clients
Suppliers, subcontractors and business partners
Individuals who contact us
Event attendees and webinar participants
Newsletter subscribers
Members of the public who engage with Aureos through social media or other channels
This notice does not apply to Aureos employees, workers, applicants or agency personnel, who are covered by separate privacy notices.
What Personal Information We Collect
Depending on how you interact with us, we may collect:
Contact Information
Name
Job title
Company name
Email address
Telephone number
Postal address
Business Information
Details relating to enquiries, contracts or services
Records of communications with Aureos
Event registrations and attendance information
Website Information
IP address
Browser type and device information
Website usage data
Cookies and similar technologies
Pages visited and activity on our website
Marketing Information
Communication preferences
Newsletter subscriptions
Responses to surveys, campaigns or events
How We Collect Personal Information
We may collect personal information:
Directly from you
Through our website forms
When you communicate with us by email, telephone, post or social media
During meetings, events and conferences
From publicly available sources such as LinkedIn or company websites
From trusted third-party service providers and business partners where appropriate
How We Use Your Personal Information
We use personal information for the following purposes:
Providing Services
To deliver services, administer contracts and manage commercial relationships.
Lawful Basis: Performance of a contract or steps taken before entering into a contract.
Responding to Enquiries
To respond to questions, requests and correspondence.
Lawful Basis: Legitimate interests.
Business Relationship Management
To maintain relationships with clients, suppliers and business partners.
Lawful Basis: Legitimate interests.
Marketing and Communications
To send newsletters, event invitations, industry updates and information about Aureos services.
Lawful Basis: Legitimate interests for relevant business-to-business communications, or consent where required by law.
You may unsubscribe at any time.
Website Management
To operate, improve and secure our website and digital services.
Lawful Basis: Legitimate interests.
Compliance and Legal Obligations
To comply with legal, regulatory and statutory requirements.
Lawful Basis: Legal obligation.
Cookies and Analytics
Our website uses cookies and similar technologies to:
Enable website functionality
Analyse website traffic and user behaviour
Improve website performance and user experience
Support marketing and communication activities
Further information, including how to manage your preferences, is available in our Cookie Notice and Cookie Preference Centre.
Sharing Your Information
We may share personal information with:
Professional advisers
IT and cloud service providers
Marketing and communications providers
Event management providers
Payment and administrative service providers
Regulatory authorities where legally required
We do not sell personal information to third parties.
We may also disclose personal information in connection with a merger, acquisition, reorganisation or sale of all or part of our business, subject to appropriate confidentiality and data protection safeguards.
All third parties are required to respect the security of your information and process it in accordance with data protection laws.
International Transfers
Some of our service providers may process information outside the United Kingdom.
Where this occurs, we ensure appropriate safeguards are in place, including:
UK adequacy regulations;
International Data Transfer Agreements (IDTAs); or
other legally recognised transfer mechanisms.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including legal, regulatory, financial and operational requirements.
Typical retention periods include:
Information Type
Client and contract records
Business enquiries
Marketing records
Website analytics data
Retention Period
Up to 6 years after contract completion
Up to 2 years after last contact
Until consent is withdrawn or up to 2 years after engagement
For the periods shown in the Cookie Preference Centre and the relevant analytics provider information
Where required, information may be retained for longer periods to comply with legal obligations.
Your Rights
Under UK data protection law, you have the right to:
Be informed about how your information is used
Access your personal information
Request correction of inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request transfer of your information to another organisation
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Commissioner's Office (ICO)
We may need to verify your identity before responding to a request. We will respond within the time limits required by data protection law and will let you know if we need more time or are unable to comply with all or part of your request.
Changes to This Notice
We may update this Privacy Notice from time to time to reflect changes in our activities, services or legal obligations. Any revisions will be published on this page with an updated date.
Contact Us
If you have any questions about this Privacy Notice or wish to exercise your rights, please contact:
Aureos Infrastructure Services Limited
Registered office: 2nd Floor, 1 Lindsey Street, London EC1A 9HP
Email: enquiries@aureos.com
Privacy enquiries and requests to exercise data protection rights can be sent to the contact details above.
You also have the right to complain to the Information Commissioner’s Office. Further information is available at ico.org.uk. We would welcome the opportunity to address your concerns before you contact the ICO.